In every interaction, there lies an opportunity to make a difference—not just for the customers and employees but for the entire society we are all part of. This philosophy intertwines with the essence of Customer Experience Day, celebrated globally on October 3, 2023. This year’s theme echoes a powerful message: Good CX delivers better outcomes for customers, employees, and organizations.
Building meaningful business relationships
At Levi9, the core of our business isn’t just about technology; it’s about crafting lasting impact through meaningful relationships. We are not there to simply deliver what you ask for. We are in it for the long run, and your goals become our milestones.
Technology is a catalyst, and when tailored with a deep understanding of your business, it becomes a transformative force. Throughout our remarkable 18-year journey, we have navigated the digital landscape with our customers, creating experiences defined by efficiency, innovation, and a people-focused approach.
The recent external benchmark on IT Xperience in the Dutch market is a testament to our unwavering commitment towards excellence in customer experience. With an elevated fan score and a notable rise across all topics, we comfortably exceed the market average. It’s a small yet significant victory in our larger narrative of empowering businesses to realize their fullest potential.
Working towards shared goals
Good CX doesn’t just happen; it’s carefully crafted through purpose, understanding and a relentless dedication to adding value. It requires an environment where leaders, CX professionals, and every single individual is tuned towards a common goal: to enhance the experience, to solve, to innovate, and to drive sustainable outcomes. At Levi9, we are not just a part of this ecosystem; we strive to enhance it by incorporating our core values of transparency, proactivity, and our result-driven mindset.
As we immerse ourselves in the festivities of this year’s CX Day, we reaffirm our commitment to remain your technology partner who not only delivers solutions but also ensures a more seamless and fulfilling path towards realizing your business goals.
